Last updated: June 2026
When you sign up for DUO, we collect your email address, your password (stored encrypted, never in plain text), and optionally your name. As you use the Program, we also collect: your answers to the Relationship Compass assessment and the results derived from them; your daily progress through the 28-day program; information you share with a partner if you connect as a couple; and, if you use the AI coaching feature, the messages you exchange with it. If you purchase a paid subscription, our payment processor (Stripe) collects your payment details directly — we do not store your card number ourselves.
We use this information to deliver the program, track your progress, connect you with your partner if applicable, and process payment for paid access. We do not sell or rent your personal information. We do share information with the third-party service providers who help us operate DUO, strictly for that purpose:
Supabase hosts our database and handles account authentication. Stripe processes payments for paid subscriptions and never shares your full card details with us. Google Analytics helps us understand how visitors use the site (see Section 4). If you use the AI coaching feature, the messages you send to it are processed by our AI service provider in order to generate a response — this can include sensitive personal and relationship information you choose to share with the coach, so please avoid including information you would not want processed by a third-party AI system (for example, full legal names of people outside your relationship, or financial account numbers).
Data is stored securely on Supabase infrastructure with encryption at rest and in transit. You can request deletion of your data at any time by contacting us.
We use Google Analytics to understand site performance and usage, including which marketing sources bring visitors to the site. We configure Google Analytics not to collect the content of your Compass answers, coaching conversations, or other private program content — only anonymized usage and navigation events. We use localStorage and cookies to keep you signed in and remember your progress.
You have the right to access, correct, or delete your personal data at any time. To exercise these rights, contact us at service@glasscompany.io.
We may update this policy. Significant changes will be communicated via email.